Veterinary services – delivered with courtesy and respect

As a new client of West Side Animal Clinic in Hamilton, you can expect our full attention to your pets’ needs.

1

We require a $25.00 deposit for your first visit. This deposit will be applied toward the office visit, but forfeited if you do not show up for the visit. This fee will be taken over the phone when you book your first appointment with us.
2

When you arrive for your appointment, you will be greeted warmly, and we'll usher you into an examination room after checking in your pet.
3

In most cases, one of our veterinary technicians will start by asking about your pet's medical history, current condition, and the reason for your visit, gathering data for the doctor.
4

Then, one of our veterinarians will examine your pet, ask you further questions, and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
5

This is a great time to ask questions. Our veterinary team wants to make sure you're completely comfortable with the information we're providing.
Our veterinary technician will come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow-up.

We are excited to meet you and your human and animal family members!

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.